Privacy Policy
Dec-O-Art, Inc.
Effective Date: August 18, 2026
Last Updated: August 18, 2026
Dec-O-Art, Inc. (“Dec-O-Art,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit www.dec-o-art.com (the “Website”), browse our online shop, contact us, create an account, or interact with our services, including FedCert Suite where applicable.
By using the Website or providing us with personal information, you agree to the practices described in this Policy. If you do not agree, please do not use the Website or provide personal information.
1. Who We Are
Dec-O-Art, Inc.
3914 Lexington Park Drive
Elkhart, IN 46514
Phone: 1-800-225-6879
Email: [email protected]
2. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Contact and account information, including name, company name, email address, phone number, billing and shipping address, and login credentials, when you create an account, place an order, request a quote, fill out a contact form, or communicate with us.
- Order and payment-related information, including product selections, order history, and payment card details processed through our payment processor.
- Any other information you voluntarily submit, such as message content in forms or emails.
Information Collected Automatically
- Device and usage data, including IP address, browser type, operating system, referring and exit pages, pages viewed, time spent, and clickstream data.
- Cookies, pixels, and similar technologies, as described in Section 5.
- Analytics and session data through tools such as Google Analytics and Google Tag Manager.
Information from Third Parties
- Payment processors, such as Authorize.net, and shipping carriers in connection with order fulfillment.
- Publicly available or commercially available sources when relevant to business contacts, on a limited basis.
We do not knowingly collect sensitive personal information beyond what is needed for orders and business communications.
3. How We Use Your Information
We use personal information to:
- Process and fulfill orders, provide quotes, and deliver products or services.
- Create and manage customer accounts.
- Respond to inquiries, provide customer support, and communicate about orders or services.
- Improve the Website, products, and user experience, including analytics and testing.
- Detect, prevent, and address fraud, security, or technical issues.
- Comply with legal obligations and enforce our Terms and Conditions.
- Send marketing or promotional communications only with consent or as permitted by law; you may opt out at any time.
4. How We Share Information
We do not sell, rent, or trade your personal information for monetary consideration.
We may share information with:
- Service providers who assist us, including payment processors such as Authorize.net, shipping carriers, website-hosting providers, email and form providers, and analytics providers. These parties are contractually limited to using the data only to perform services for us.
- Professional advisors, including lawyers and accountants, under confidentiality obligations.
- Authorities when required by law or court order, or when necessary to protect rights, safety, or property.
- Parties involved in a business transfer, merger, acquisition, or sale of assets, subject to appropriate protections.
5. Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, pixels, and similar technologies to:
- Remember your preferences and keep you logged in.
- Analyze Website traffic and usage through Google Analytics.
- Understand user behavior and improve the Website experience.
- Support advertising and measurement through Google Tag Manager, where applicable.
You can control cookies through your browser settings. Blocking certain cookies may affect Website functionality, such as your cart or login. For more information on Google Analytics, see Google’s privacy policy and opt-out tools. We honor Global Privacy Control (GPC) signals where required by applicable law.
6. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations such as tax and accounting recordkeeping, resolve disputes, and enforce agreements. Order and account records are typically retained for several years. Analytics data is retained according to the settings of those tools. When information is no longer needed, we delete or anonymize it.
7. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. Payment card data is handled by our PCI-compliant payment processor and is not stored on our servers longer than necessary. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of certain processing or marketing communications.
- For California residents, and residents of other states with similar laws, exercise rights under the CCPA/CPRA or comparable statutes, including the right to know, delete, correct, and opt out of the “sale” or “sharing” of personal information. We do not sell personal information as defined under the CCPA.
To exercise these rights, contact us using the details in Section 1. We will respond as required by applicable law and may need to verify your identity. You will not be discriminated against for exercising your rights.
You may also unsubscribe from marketing emails through the link included in those messages.
9. Children’s Privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
10. International Visitors
The Website is operated from the United States. If you access it from outside the United States, your information will be transferred to, stored in, and processed in the United States, where data-protection laws may differ from those in your country.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect changes. Material changes will be posted on the Website. Continued use of the Website after changes take effect constitutes acceptance of the updated Policy.
12. Contact Us
For questions about this Privacy Policy or our privacy practices, please contact:
Dec-O-Art, Inc.
3914 Lexington Park Drive
Elkhart, IN 46514
Phone: 1-800-225-6879
Email: [email protected]